What should I do about my registration if I was planning to attend the annual conference?

As an annual conference registrant, your registration has been automatically cancelled and all refunds have been processed.

What should I do about my airfare and lodging?

All attendees and exhibitors that reserved their hotel room at Disney's Coronado Springs Resort through the CUPA-HR room block should receive a cancellation confirmation within the next 24-48 hours. Individuals that booked through a third-party provider, such as Expedia, Travelocity or other such providers, will need to cancel their own reservations, as the resort does not have a method to identify them as part of the group. Additionally, the hotel will still be closed to the public over the original event dates.

If you need to contact Disney's Coronado Springs Resort to cancel a reservation, you can do so by calling 407-939-4686.

For air travel, contact your airline directly regarding ticket cancellations. If you purchased travel insurance, please contact your provider for information and next steps. While CUPA-HR cannot reimburse cancellation fees, many airlines are waiving them during this time.