Manage Your Organization’s Membership

Membership Roles

Primary Contact — This is the individual on your roster who is assigned to be the point person for your membership. They are responsible for keeping your organization’s roster current, and they receive membership updates and renewal information from CUPA-HR throughout the year.

Chief HR Officer (CHRO) — This is your institution’s senior HR professional, the one responsible for leading your institution’s HR team, even if their title doesn’t include “CHRO.”

Company Managers — Employees on your roster who are designated as Company Managers can manage your organization’s membership roster, manage your organization’s DataOnDemand subscriptions and assign access to those subscriptions.

Employee Members — These are the employees who are listed on your organization’s membership roster and enjoy access to CUPA-HR member benefits.

Membership Roster

Employees who want to take advantage of CUPA-HR member benefits must have their CUPA-HR accounts linked with your organization. The employees who are linked with your organization make up your membership roster.

How to Make a Roster Change

Our new and improved self-service roster management system is live! Your organization can now add, remove or update employees on your organization’s roster at any time. Membership roles such as CHRO, Primary Contact and Company Managers can also be assigned through the new system.

Who Can Make a Roster Change?
  • The Primary Contact for CUPA-HR membership at your organization
  • The Chief HR Officer at your institution
  • Designated Company Managers at your organization
Additional Notes About Roster Changes
  • Before adding an employee to the roster, be sure the employee has a CUPA-HR account. The account moves with the employee, regardless of the organization the employee worked for when the account was created (this lets the individual keep their CUPA-HR account history). If the employee has never created an account, here are the instructions for doing so. 
  • Removing an employee from the roster removes their affiliation with your organization. It does not delete their CUPA-HR account.
  • You can also make updates to employee contact information. This includes updating the employee’s title, email, phone or mailing address.
  • Your organization’s roster must have a Primary Contact. Roles can be assigned in the roster management system.
Manage Your Organization’s Roster
Have Questions?

Contact CUPA-HR at [email protected].