Manage Your Organization’s Membership

Primary Contact — This is the individual on your roster who is assigned to be the point person for your membership. They are responsible for keeping your organization’s roster current, and they receive membership updates and renewal information from CUPA-HR throughout the year.

Chief HR Officer (CHRO) — This is your institution’s senior HR professional, the one responsible for leading your institution’s HR team, even if their title doesn’t include “CHRO.”

Company Managers — Employees on your roster who are designated as Company Managers can manage your organization’s membership roster, manage your organization’s DataOnDemand subscriptions and assign access to those subscriptions.

Employee Members — These are the employees who are listed on your organization’s membership roster and enjoy access to CUPA-HR member benefits.

Employees who want to take advantage of CUPA-HR member benefits must have their CUPA-HR accounts linked with your organization. The employees who are linked with your organization make up your membership roster.

We are in the process of overhauling our self-service roster management system to make it more user-friendly and secure. In the meantime, we ask that you use the following forms to make updates to your organization’s roster.

Who can make a roster change?

  • An employee making a change to their own account
  • The Primary Contact for CUPA-HR membership at your organization
  • The Chief HR Officer at your institution
  • Designated Company Managers at your organization

If you are adding an employee (or yourself) to your roster for the first time, please be sure the person you are adding has an individual CUPA-HR account before you add them. If they set up their account while working for another employer, we can move that account to your institution’s roster. If they have never created an account, here are the instructions for doing so. 

  • Roster Update – Add an Employee – Use this form to add yourself or someone else to a roster. If you’ve recently changed employers and already have a CUPA-HR account, we’ll shift it to your new organization’s roster so you don’t have to start from scratch or lose your CUPA-HR history!
  • Roster Update – Remove an Employee – Use this form to remove yourself or someone else from a roster. Note: Removing someone from a roster doesn’t delete their CUPA-HR account. It only removes their organization affiliation.
  • Roster Update – Update Employee Information – Use this form to update the name or email on your CUPA-HR account or someone else’s.

If you have a significant number of changes to make at one time — adding, removing, and updating several employee accounts on your roster — please email [email protected] to discuss the best way to go about making those updates.

Every organizational membership must have a Primary Contact (CUPA-HR’s main point of contact) on the roster. Every institutional membership should have the institution’s CHRO on the roster.

Company Managers are not required, but may be helpful for delegating certain membership management responsibilities. To designate employees as Company Managers, contact CUPA-HR at [email protected].

Contact CUPA-HR at [email protected].