This webinar is for CUPA-HR members only. Registration is required to attend.
New to CUPA-HR Virtual Events?
In 2026, the divide between “technical jobs” and “people jobs” has collapsed. As AI agents handle administrative tasks, the premium on human skills has skyrocketed by 95%. AI isn’t replacing people; it’s raising the premium on judgment, empathy, ethical reasoning and complex collaboration. These human skills are no longer soft — they are now core expectations for faculty, staff and administrators. So how can colleges and universities pivoting to AI ensure their staff does not lose the human touch? Drawing on exclusive Cornerstone OnDemand (CSOD) labor market data, this webinar will explore “The Great Skills Merge” — the rising convergence of technical capabilities and uniquely human skills across all campus functions. You’ll learn how to:
- quantify the accelerating demand for high-value human skills using proprietary CSOD Labor Market data;
- map the emerging hybrid skill profiles that are replacing the traditional separation of technical and people-centric roles on campus;
- design a data-driven whole-person development strategy to close skills gaps and position staff for AI-enabled, higher-value work.
CUPA-HR is a nonpartisan, nonprofit educational organization of HR professionals serving our nation’s institutions of higher education. The content and discussions in this webinar are intended to be educational in nature. They do not constitute legal advice or counsel, and they shall not promote partisan positions on the issues discussed. To that end, we request that participants refrain from promoting partisan positions during this webinar as well.
Presenter

Mike Bollinger
Vice President of Strategic Initiatives, Cornerstone OnDemand
This webinar has been submitted for recertification credit through HRCI and SHRM, and we anticipate approval for 1 hour.


New to CUPA-HR Virtual Events?
The CUPA-HR website requires you to create a free site account if you don’t already have one. After you’ve created a website account and established a login, you can then proceed to register for this event. If you have any questions while registering, please contact CUPA-HR toll free at 877-287-2474 or via e-mail at [email protected].

