Manage Your Organization's Membership

Membership Roles

Primary Contact — This is the individual on your roster who is assigned to be the point person for your membership. They are responsible for keeping your organization’s roster current, and they receive membership updates and renewal information from CUPA-HR throughout the year.

Chief HR Officer (CHRO) — This is your institution’s senior HR professional, the one responsible for leading your institution’s HR team, even if their title doesn’t include “CHRO.”

DataOnDemand Sub-Admin — The Primary Contact or CHRO can assign other individuals on the roster to manage their DOD subscriptions and assign access to those subscriptions. These individuals are DOD Sub-Admins.

Company Managers — Employees on your roster who are designated as Company Managers can manage your organization’s membership roster.

Employee Members — These are the employees who are listed on your organization’s membership roster.

Membership Roster

Employees who want to take advantage of CUPA-HR member benefits must have their CUPA-HR accounts linked with your organization. The employees who are affiliated with your organization make up your membership roster.

How to Add an Employee to Your Roster

Employees can add themselves to your organization’s roster.

Or your designated CUPA-HR account managers (Primary Contact, CHRO, Company Managers) can add employees to your organization’s roster. Here’s how:

Go to your Organization Roster and follow the on-screen instructions to locate and add employees. You can also use this link to edit contact information for employees on your roster.
If you’re already on your My Account page, you can reach your roster by clicking My Affiliations and following the on-screen instructions to Manage Roster.

How to Remove an Employee From Your Roster

There are two ways to remove employees from your organization’s roster:

Employees can remove themselves from your organization’s roster by removing their affiliation with your organization.
Designated CUPA-HR account managers can remove employees from your organization’s roster by submitting a request to CUPA-HR. Our team will make the update within two business days.

How to Designate a Company Manager

Every organizational membership must have a Primary Contact (CUPA-HR’s main point of contact) on the roster. Every institutional membership should have the institution’s CHRO on the roster.

Company Managers are not required, but may be helpful for delegating certain membership management responsibilities. To designate employees as Company Managers, contact CUPA-HR at [email protected].

Have Questions?

Contact CUPA-HR at [email protected].

Manage Your Organization’s Membership