Press Release

PRESS RELEASE
FOR IMMEDIATE RELEASE
June 27, 2022

Anne Arundel Community College Receives CUPA-HR’s HR Innovation Award

Anne Arundel Community College’s EXCELL Performance Coaching Conversation Model has received the College and University Professional Association for Human Resources (CUPA-HR) 2022 HR Innovation Award.

The HR Innovation Award recognizes innovative thinking in higher education HR, especially models that can be adapted for use on other campuses. CUPA-HR is pleased to make a $5,000 contribution to Anne Arundel Community College in recognition of the award.

The EXCELL Performance Coaching Conversation Model was created as an alternative to a previously used performance evaluation process that evaluated staff one time at the end of each fiscal year and involved a cumbersome online performance management system. Pivoting following the onset of COVID-19, opened the door for process evaluations which included the pilot for the EXCELL performance coaching conversation model.

The new model featured a simple one-page evaluation worksheet that guided supervisors through five steps of a coaching conversation they would have with their employees every 90 days. EXCELL is an acronym for those five steps: 1) EXpress appreciation, 2) Constructive coaching, 3) Environment and values, 4) Learning and growth, and 5) Listen to employee to develop goals together. The pilot received positive reviews from the supervisors and employees as it was easier to manage than the prior system, it encouraged more engagement and appreciation between employees and supervisors, and it proved to be more budget-friendly than the previous performance management system.

About CUPA-HR

CUPA-HR is higher ed HR. We serve higher education by providing the knowledge, resources, advocacy and connections to achieve organizational and workforce excellence. Headquartered in Knoxville, Tennessee, and serving more than 33,000 HR professionals and other campus leaders at nearly 2,000 member institutions and organizations around the country and abroad, the association offers learning and professional development programs, higher education workforce data, extensive online resources and just-in-time regulatory and legislative information.

 

Contact Information
Jessica Thompson
Marketing Coordinator – Communications and Marketing
[email protected]