The Higher Ed Workplace Blog

Open Door Policies Also Let In Hot Air

I give a lot of credit to open door policies, which were liberally embraced by human resource departments, for the un-demonizing of the profession.  Things have changed, and the needle has definitely moved towards HR being more helpful than a hindrance.  In fact, I wonder if open-door policies have worked too well.

As HR professionals we’ve gone from prying information from employees, to reading between the lines, to hearing legitimate employee concerns.  And then we jumped the shark.

We added being a sympathetic ear, a therapist, and often just a living and breathing water cooler, graciously accepting your pleasant, yet unproductive, interruption.

So the $64,000 question is…can we push back?  Or do we then run the risk of never seeing you again?