Carol Hintz’s Leadership Paves the Way for Future Leaders

Carol Hintz, vice chancellor for human resources at University of
Missouri-Kansas City, is the recipient of CUPA-HR’s
2020 Distinguished Service Award.

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When Carol Hintz was selected as an “emerging leader” by the CUPA-HR Midwest Region board nearly 10 years ago, it set her on a path to one day lead the program on a national level.

Thanks to Hintz’s leadership, the national Emerging CUPA-HR Leaders program has transformed from a program with little structure and loosely-set goals to what it is today: an immersive, year-long learning experience for higher ed HR professionals who have been identified by current CUPA-HR leaders as showing promise in becoming the association’s leaders of tomorrow. Participants in the program have the opportunity to engage in problem-solving work groups and develop deep networks with peers while gaining an inside look at CUPA-HR’s operations and structure, thus preparing them for leadership at all levels of the association.

“Those of us who have served with Carol, as well as the CUPA-HR membership as a whole, have had the great privilege of learning and growing from her leadership.” – Kelli Shuman, Chief HR Officer at Elon University and Treasurer on the CUPA-HR Board of Directors

While her passion project is the Emerging CUPA-HR Leaders program, Hintz has also contributed to the association in countless other ways over the past decade, from serving on committees and task forces to presenting at conferences, authoring articles for CUPA-HR publications, serving on the Midwest Region board in various roles over several years and serving on the national board of directors from 2016 to 2019.

“It’s clear that when Carol is involved in something, she gives it her all,” says Kelli Shuman, chief HR officer at Elon University and CUPA-HR treasurer. “Those of us who have served with her, as well as the CUPA-HR membership as a whole, have had the great privilege of learning and growing from her leadership. She brings a unique perspective, expressing herself with candor and tact, and empowering our professionals to do the same in spreading the importance of HR.”

During Hintz’s 14 years at the University of Missouri-Kansas City (UMKC), she has worked relentlessly to make sure human resources is an equal partner on the executive leadership team and is always looking for innovative ways to promote the important work focusing on the strategic nature of HR. Under her leadership, HR at UMKC has rolled out several initiatives designed to increase employee engagement and further HR’s position as a strategic partner. During her time in higher education, she has mentored countless individuals, not only at UMKC, but also through her CUPA-HR leadership.

Says Shuman, “Carol has a genuine interest in developing people. She is approachable and has an uncanny ability to balance the gravity of a situation with humor to ease tension in what can sometimes be stressful HR situations.”

About the Distinguished Service Award:
CUPA-HR’s Distinguished Service Award recognizes distinguished and continuing service to the association and demonstrated leadership on the national or regional board of directors, advisory committees or task forces. Thanks to support from Kronos Incorporated, the award comes with a $4,000 contribution to the recipient’s institutional endowment or a scholarship fund. Learn more.