Workshop Registration/Cancellation Policies

Payment, Cancellations and Refunds

All registrations must be paid in full prior to the start of the workshop. Individuals who register using a purchase order are considered fully registered and will be subject to substitution and cancellation deadlines and fees. However, a purchase order does not constitute payment. All purchase orders are due upon receipt of the invoice and must be satisfied by check or credit card prior to the fifth business day before the workshop. Checks must be made payable to CUPA-HR and sent to CUPA-HR, P.O. Box 306257, Nashville, TN 37230-6257.

Event cancellations received through the fifth business day before to the workshop will be processed with no cancellation fee. Any cancellations received after that date will not be eligible for refunds. No-shows are not eligible for refunds.

Substitution and Cancellation Requests — Requests for substitutions and cancellations must be made using the form below.   

Code of Conduct 

Attendees must behave responsibly at all events. Threatening physical or verbal actions; disorderly or disruptive conduct; and harassment, sexual or otherwise, will not be tolerated. Such behavior may result in removal from the meeting, denial of access to virtual meeting platforms, and other penalties. Registration fees will not be refunded if an individual is removed from the conference as a result of violation of this code.


This event may be recorded. Photos and videos may be used in promotional materials for CUPA-HR. Other recording or photography during virtual conference sessions is prohibited unless prior consent has been obtained from CUPA-HR.

Substitution or Cancellation Request