Incivility – Adding Injury to Insult

Tuesday, March 15 | 2:00-3:15 p.m. ET

Sponsored by 

This is a free webinar. Registration is required for participation.

Why is common courtesy not so common? During this webinar, you’ll delve into the warning signs of an incivility problem, including childish adults and communication insults varying from e-mail bombers to non-responders. You’ll also gain an understanding of the culture of incivility, including the hazards of allowing such behavior to exist in the higher ed community, and how you can address incivility on your campus.

Credits & Presenters

  • 1.25 General Credit Hours *

  • 1.25 General Credit Hours

  • Jack Giarusso
    HR Consultant

    Massachusetts College of Art and Design

  • Peter Martel
    Assistant Director of Learning and Development

    Harvard Business School

  • Lisa Conza
    Higher Education Practice Leader

    Gallagher Benefit Services

Additional Resources

The Higher Ed Workplace Magazine | Find Your Voice, Hear My Voice: A Campus-Wide Initiative to Foster Civility 
Knowledge Center | Complaint and Appeal Toolkit 
Knowledge Center | Academic Employee Relations Toolkit

New to CUPA-HR Webinars?

The CUPA-HR website requires you to create a free site account if you don’t already have one. After you’ve created a website account and established a login, you can then proceed to register for this event. If you have any questions while registering, please contact CUPA-HR toll free at 877-287-2474 or via e-mail at memberservice@cupahr.org.

*The use of the HR Certification Institute Approved Provider seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.