“Creating an Employee Experience to Address the Changing Higher Ed Workforce”

Wednesday, February 20 | 1:00-2:00 p.m. ET

Sponsored by  

New to CUPA-HR Webinars?

This is a free webinar. Registration is required for participation. 

Employee engagement is an important piece in any institution’s strategic plan. What if the approach to fostering an engaged environment for faculty, students and staff was driven by their experiences? Join us as we explore how the University of Michigan created a model that ensures all campus stakeholders’ voices are heard and involves everyone in how the institution’s culture is maintained and embraced. We’ll discuss how the university created a custom solution by:

  • researching best practices at other universities,
  • investigating examples within the university, and
  • reviewing relevant research on employee engagement.

We’ll also learn how this solution helped the University of Michigan create a culture where engagement increases productivity and employee experience thrives.


  • Laurita Thomas
    Associate Vice President for Human Resources

    University of Michigan

  • Joan Curran
    Service Excellence Consultant for Michigan Medicine

    University of Michigan

  • Dan Rife
    Building Services Director for the College of Literature, Science and Arts

    University of Michigan

This webinar has been preapproved for 1.0 general credit hours by the HR Certification Institute and SHRM.
You will receive your recertification hours by attending the live event and completing the evaluation.

New to CUPA-HR Webinars?

The CUPA-HR website requires you to create a free site account if you don’t already have one. After you’ve created a website account and established a login, you can then proceed to register for this event. If you have any questions while registering, please contact CUPA-HR toll free at 877-287-2474 or via e-mail at memberservice@cupahr.org.

*The use of the HR Certification Institute Approved Provider seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.