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Survey FAQs

General

Do I receive a complimentary copy of results for participating in a survey?

No. Participants in a particular survey receive a discount on the purchase price of results. CUPA-HR members who participate in a given survey receive a 60% discount on the purchase price; nonmembers who participate receive a 32% discount. The discount is automatically calculated when you order the results online.

What are the survey deadlines?

For survey deadlines, see the full survey schedule. When you are logged in to Surveys Online, you can also see the deadlines for any open surveys you have access to complete by clicking Home on the top menu bar and viewing the Upcoming Deadlines box.

General Rules:

  • Salary surveys open in late October and close in mid-January.
  • The Employee Health Benefits Survey opens in late March and closes in mid-June. Healthcare data are collected every year. Non-healthcare data are collected every other year.

Where can I view a list of survey participants?

A list of respondents is available in the Survey Results/Respondents section of our website.

Where can I view a list of position descriptions?

Position descriptions are available in the Participation Center of our website.

If you have access to DataOnDemand, you can also view this information in Surveys Online:

  • Click on the DataOnDemand tab
  • Click All Survey Reports
  • Click on the link for Position Descriptions

Which salary survey report does my institution receive complimentary as a benefit of CUPA-HR membership?

Each member institution receives the Administrators in Higher Education Salary Survey report complimentary.

Online Ordering

How do I order survey results?

To order survey reports and/or DataOnDemand, visit the Survey Ordering/Pricing section of our website.

  • Click on the “Order Now” button
  • Enter your CUPA-HR login and password and proceed through all screens
  • You will enter your payment information on the last screen and then checkout

NOTE: To order survey results you must use your CUPA-HR login and password, which is different from your Surveys Online login and password. If you need your CUPA-HR log in information resent to you, e-mail for assistance.

My login fails when I try to order survey results online.

You cannot use your Surveys Online login and password to order survey results. To purchase CUPA-HR survey results, webinars, conferences or other products, you must use your CUPA-HR login and password.

If you need your CUPA-HR login resent to you, e-mail for assistance.

How do I order my free report?

Institutional CUPA-HR members automatically receive the Administrators in Higher Education Salary Survey report PDF complimentary.

You do not need to order your free report. Directions to download your complimentary report are emailed to you in February.

What is the cost to purchase survey results?

Pricing for all survey results is based on whether your institution participated in a given survey and, if it did, on whether your institution is a member of CUPA-HR.

Pricing for all surveys is available in the Surveys Ordering/Pricing section of our website.

We’ve hired an outside consultant. Can I give them access to our DataOnDemand?

If your institution has purchased DataOnDemand, we can provide access to an outside consultant hired to perform compensation studies. To request consultant access, send an email to with the following information:

  • Your institution’s name;
  • Consultant’s name, company, address, e-mail and phone number;
  • Provide a statement that indicates the consultant has been hired by your institution to perform compensation studies and that they are authorized to see your institution’s salary data;
  • Provide the names of the surveys the consultant has access to view.

What surveys has my institution ordered this year?

If you do not know what surveys your institution has purchased, contact .

I just placed my survey order online. How do I obtain the results?

After placing your order online, you will receive an e-mail within 24-48 hours with your Surveys Online login. If you purchased a PDF report, log in to the Surveys Online website and click on Downloads to download your report. If you purchased DataOnDemand, click on the DataOnDemand tab to create your comparison groups and run your reports.

Surveys Participation

How can my institution participate in your surveys?

To participate in our surveys, complete our participation interest form.

When can I provide my institution’s data?

The Survey Schedule provides important dates to let you know when you can begin to provide your institution's data and the deadline to do so.

Is there a cost to participate in your surveys?

There is no cost to participate in our surveys. However, there is a cost to purchase the survey results.

What are the survey worksheets?

The survey worksheets are simply blank forms of the online survey that you can print, complete offline and then use as a guide to enter your data into Surveys Online.

I finished my survey, why do you keep e-mailing me to complete it?

If you have finished your survey but continue to receive e-mails from us to complete your survey, you have not checked the box that says “My institution has completed this survey.”

Until this box is checked, you will continue to receive e-mails. To check the box, log in to Surveys Online with your username and password, click on Survey Menu on the Surveys tab, click Go next to the survey in question and check the completed box. Your survey data will now be transmitted to us.

How can I find out if my institution participated in a particular survey?

You can view the participants for each survey in the Survey Results/Respondents section of our website.

Surveys Online

How can I update my personal information?

If you’ve changed institutions or if your name, title, e-mail address or contact numbers are incorrect, follow these steps:

  • Log in to Surveys Online.
  • Click on the Home tab on the top menu bar.
  • Click “Update your contact information”
  • The link opens the pre-formatted e-mail shown below. Update your information that has changed and then click send.
    • Institution:
    • Name:
    • Title:
    • Phone Number:
    • E-mail Address:
    • Comments:

How can I contact the CUPA-HR research staff?

To contact the research staff, please e-mail or you may contact us directly:

*Please use email whenever you can, as there are many of you and only a few of us.

How do I update the contact(s) to complete surveys for my institution?

If you are no longer the contact to complete a survey for your institution or if your institution’s contacts have changed, complete our contact change form.

DataOnDemand (DOD)

What is DataOnDemand?

Visit our DataOnDemand page for a detailed description of DataOnDemand, including a User’s Guide and slideshow.

Can I select DataOnDemand as my free member survey?

No. DataOnDemand is never free. DataOnDemand is a subscription data service. Subscription prices are highest for survey non-participants, and lowest for participants who are members of CUPA-HR. To view current pricing, go to our Surveys Pricing page.

What is a comparison group?

Comparison Groups are defined sets of institutions used for benchmarking purposes. They allow you to compare aggregate results of a group to your own school. Comparison groups can be created based on a set of peer institutions, aspirant institutions or institutions matching certain criteria that you specify such as operating budget, enrollment, faculty size, affiliation, geographical location or Carnegie Classification. Every comparison group you create and use must differ from all your other comparison groups in use at your institution by a minimum of three schools. This is true even for groups you have created, used and then deleted. Deleting a used group removes it from your desktop but not from Surveys Online.

For which surveys can I purchase DOD?

DOD is available for the following surveys:

  • Administrators in Higher Education Salary Survey — The survey (formerly the Administrative Compensation Survey) collects salary data for 191 positions with primary assignments requiring management of the institution or of a customarily recognized division within it. All positions are FLSA exempt. All survey positions are matched to BLS Standard Occupational Classification (SOC) codes to facilitate completion of the new IPEDS reporting requirements. The survey itself, however, does not collect data by SOC code.
  • Professionals in Higher Education Salary Survey — The survey (formerly the Mid-Level Administrative & Professional Salary Survey) collects salary data for 275 “functional professional” positions with primary assignments and responsibilities requiring professional-level expertise and work in a specific functional area, such as academic or student services, facilities management, human resources, information technology, athletics, etc. Positions covered include those with supervisory duties that do not represent the majority of their time and effort. All positions require at least a baccalaureate degree or equivalent in the field, and may require a terminal degree and/or professional licensure in the field. All positions are FLSA exempt. All survey positions are matched to BLS Standard Occupational Classification (SOC) codes to facilitate completion of the new IPEDS reporting requirements. The survey itself, however, does not collect data by SOC code.
  • Non-Exempt Staff Salary Survey — The survey collects annual (12 month) salary data for non-exempt positions commonly found in higher education institutions. Individuals in non-exempt positions are paid an hourly rate and are eligible for overtime. To ensure comparability of data across respondents, all institutions are asked to report the annual salary each incumbent would receive for working 2080 hours in 12 months without overtime. To assist institutions with IPEDS reporting, each position is also matched to the appropriate BLS Standard Occupational Classification (SOC). The survey itself, however, does not collect data by SOC code.
  • Faculty Salary Survey for Four-Year Colleges and Universities By Discipline, Rank and Tenure Status — The survey collects salary data for full-time faculty by discipline, rank and tenure status. Disciplines are defined in terms of the U.S. Department of Education’s Classification of Instructional Programs: 2010 Edition. In addition, the survey also collects salary data for Postdoctoral Scholars. While postdocs typically fall into their own category rather than being classified as either faculty or staff, they are disciplinary like faculty and fit best with the faculty. These individuals will most often be employed by research institutions and include foreign nationals on H1-B visas, for whom prevailing wage data are particularly important. Data for postdocs are collected along with the non-tenure-track research faculty in the section now titled “Full-Time Non-Tenure-Track Research Faculty and Postdoctoral Scholar Salaries.”
  • Faculty Department Head Salary Survey for Four-Year Colleges and Universities By Discipline — The survey collects the following data by discipline for faculty department heads:
    • Academic rank
    • Base 9/10 month salary
    • Whether the incumbent receives:
      • A salary supplement and, if yes, the annual amount.
      • Summer coverage of salary and, if yes, the number of months.
      • Course relief and, if yes, for how many courses.
  • Per-Course-Faculty Salary Survey for Four-Year Colleges and Universities By Discipline — The survey collects salary data for faculty hired by institutions to teach specific courses and who are paid on a course-by-course basis. Although this survey replaces the Adjunct Faculty Salary Survey, its approach to compensation is totally different from the survey it replaces.
  • Faculty Salary Survey For Two-Year Community and Technical Colleges, by Discipline and for Department Heads and Faculty Paid by the Course — The survey collects salary data for full-time faculty by discipline. Disciplines are defined in terms of the U.S. Department of Education’s Classification of Instructional Programs: 2010 Edition. The survey also collects salary data for Faculty Department Heads and for Faculty Paid-by-the-Course. The latter are faculty that are hired by institutions to teach specific courses and who are paid on a course-by-course basis
  • Employee Health Benefits Survey of Higher Education — The survey collects data on the healthcare and non-healthcare benefits offered to faculty and staff employed in a cross-section of the nation's colleges and universities. Healthcare data are collected annually and non-healthcare data every two years. The latter covers basic life insurance, short- and long-term disability, paid time-off, tuition assistance and retirement benefits.

Click on the survey title above to see position descriptions for the salary surveys.

Who can order DataOnDemand?

DOD is available to all higher education institutions ONLY. Due to the sensitive and confidential nature of salary data, we reserve the right to confirm the authorization to purchase DOD and to see employee salary data with your HR organization. Users must be authorized by their institution’s HR department to view the salary information.

If you are a consultant you cannot directly order DOD or Special Studies. You will need to ask the institution you are working for to place the order. For DOD orders, the institution must list you as one of the individuals to be given access. DOD access is limited to a maximum of two consultants.

How much does DOD cost?

DOD is purchased for each survey and the price is determined by whether you participated in the survey and on whether you are a CUPA-HR member or non-member. To view current pricing, go to our Surveys Pricing page.

How many people at my campus location can have access to DOD?

Up to six people at your campus location can have access to DOD. There is no charge for additional users. Each user receives his or her own confidential login to DOD. If you are the individual placing the order, please remember that each user will be able to see you institution’s salary data (assuming you participated) unless you check on the order that they are NOT authorized to see that data.

When does DOD open and when does my subscription expire?

DOD opens each year in early February. Your subscription is active from the date of purchase until January 31 of the following year. For example, if you purchase DOD in June, your subscription will expire on January 31. If you purchase DOD on January 21, your subscription will expire 10 days later on January 31. The cost of a DOD subscription is not pro-rated.

What is the difference between a survey report and a survey DOD?

Each survey report provides an easy-to-read, national-level summary of the survey, including an executive summary, supporting data tables and a list of responding institutions. DOD is a hands-on application that gives institutions and specified users direct access to survey data. DOD gives users the ability to conduct your own analyses any time you want and as often as you want, using comparison groups that you create. Use of DOD is limited only by the five restrictions in place to protect confidentiality

Is DOD the complimentary product I receive as my member benefit?

No. DOD is never complimentary. It must be purchased for each survey for which you wish to generate custom reports. As a member of CUPA-HR, your institution receives the Administrators in Higher Education PDF report complimentary each year in February.

Is there a DOD user’s guide?

Yes. The user’s guide is located at this link:
/surveys/files/DOD_Users_Manual.pdf

What types of reports can I generate with DOD?

Administrators Reports:

  • Multi-Position Report
  • Trend Report (Multi-Position)
  • Single Position Report
  • Aggregated Position Report
  • Ordinal Rank Report
  • Multi-Position Demographic Report
  • Multi-Position Years in Position Report

Professionals Reports:

  • Multi-Position Report
  • Trend Report (Multi-Position)
  • Single Position Report
  • Aggregated Position Report
  • Ordinal Rank Report
  • Multi-Position Demographic Report
  • Multi-Position Years in Position Report

Non-Exempt Reports:

  • Multi-Position Report
  • Single Position Report
  • Ordinal Rank Report

4-Year Faculty Reports:

  • Multi-Discipline Report
  • Single Discipline Report
  • Department Head Report
  • Paid by the Course
  • Ordinal Rank Report
  • Rank Order of Disciplines by Salary within Faculty Rank
  • Aggregate Report
  • 2-Digit Index Report
  • 4-Digit Index Report
  • 6-Digit Multi-Discipline Report

4-Year Faculty Paid-by-the-Course Reports:

  • TBD
  • TBD
  • TBD

Two-Year Faculty Reports:

  • Salary by Discipline
  • Department Head Report
  • Paid by the Course

Employee Health Benefits Reports:

  • Healthcare Basics and Wellness Program Report
  • Impact of Affordable Care Act Report
  • Benefits PPO Plans Report
  • Benefits HMO/EPO Plans Report
  • Benefits POS Plans Report
  • Benefits HDHP Report
  • Stand-Alone Dental Plan Premiums and Deductibles

Employee Non-Health Benefits Reports:

  • Benefits Non-Health Care Basics Report
  • Benefits Life Insurance Report
  • Benefits Short & Long Term Disability Report
  • Benefits Paid Time Off Report
  • Benefits Tuition Report
  • Benefits Retirement Plans

Do you have descriptions of the reports I can run in DOD?

See the DOD Users Guide for descriptions.

What is the difference between weighted and unweighted data?

DataOnDemand reports provide both un-weighted and weighted salary data; un-weighted data is the default and weighted data is a user-selected option. Un-weighted data more precisely reflects what institutions are paying in that the average or median salary for a position is included only once for each participant school. Weighted data, in contrast, is more an indicator of what incumbents are earning in that the average or median salary for a position is included once for each incumbent, thereby giving more weight to salaries paid by institutions with large numbers of incumbents.

What are the Department of Justice (DOJ) Safe Harbor Guidelines?

To comply with DOJ Safe Harbor Guidelines the weighted data option provides salary data only for positions or faculty discipline ranks with 5 or more responding institutions and in which all responding institutions comprise 25.0% or less of the incumbents. If a position or discipline rank has at least 5 responding institutions but one institution represents more than 25% of the incumbents, salary data is not reported.