Frequently Asked Questions

General :: Online Ordering :: Surveys Participation :: Surveys Online :: DataOnDemand (DOD)

General

Do I receive a complimentary copy of results for participating in a survey?

No. Participants in a particular survey receive a discount on the purchase price of results. CUPA-HR members who participate in a given survey receive a 50% discount on the purchase price; nonmembers who participate receive a 25% discount. The discount will be automatically calculated when you order the results online.

What are the survey deadlines?

The deadlines for any currently open surveys can be found in the Surveys section of the CUPA-HR website. When you are logged in to Surveys Online, you can also see the deadlines for any open surveys you have access to complete by clicking Home on the top menu bar and viewing the Upcoming Deadlines box.

General Rules:

  • Salary surveys open in early September and close in mid-January.
  • Benefits Survey opens in late March and closes in mid-June. Healthcare data are collected every year. Non-healthcare data are collected every other year.
  • The HR Benchmarking and Workforce Planning survey collects data every other year. It opens in mid-July and closes late in January.
  • The Executive Total Compensation Survey opens in late January and closes in mid-April.
  • The new Contingent Faculty Salary Survey opens in early September and closes in mid-January.

Where can I view a list of survey participants?

A list of respondents is available in the Survey Results/Respondents section of our website.

Where can I view a list of position descriptions?

Position descriptions are available in the Participation Center of our website.

If you have access to DataOnDemand, you can also view this information in Surveys Online:

  • Click on the DataOnDemand tab
  • Click All Survey Reports
  • Click on the link for Questionnaires and Position Descriptions

Who determines which salary survey report my institution receives complimentary as a benefit of CUPA-HR membership?

Your CUPA-HR Key Representative makes the decision. Each member institution receives one salary survey report, complimentary.

Online Ordering

How do I order survey results?

To order survey reports and/or DataOnDemand, visit the Survey Ordering/Pricing section of our website.

  • Click on the green button “Order Survey Results Online”
  • Enter your CUPA-HR login and password and proceed through all screens
  • You will enter your payment information on the last screen and then checkout

NOTE: The information you used to log in to Surveys Online will not work to order survey results. You have two sets of logins and passwords. If you need your CUPA-HR log in information resent to you, e-mail research@cupahr.org for assistance.

My login fails when I try to order survey results online.

The log in information you use to log in to Surveys Online will not work to order survey results. You have two sets of logins and passwords. You need to use your CUPA-HR login and password to purchase any CUPA-HR surveys, webinars, conferences or other products.

If you need your CUPA-HR login resent to you, e-mail research@cupahr.org for assistance.

How do I order my free report?

Institutional CUPA-HR members receive one complimentary salary survey report PDF, plus member rates on other salary and benefits survey reports in which they’ve participated.

You do not need to order your free report. The key representative for your institution selected the complimentary report for your institution in November. Complimentary reports are distributed in February and March (depending on the report selected).

What is the cost to purchase survey results?

Pricing for all survey results is based on whether your institution participated in a given survey and, if it did, on whether your institution is a member of CUPA-HR.

Pricing for all surveys is available in the Surveys Ordering/Pricing section of our website.

We’ve hired an outside consultant. Can I give them access to our DataOnDemand?

If your institution has purchased DataOnDemand, we can provide access to an outside consultant hired to perform compensation studies. E-mail research@cupahr.org with the following information:

  • Your institution’s name;
  • Consultant’s name, company, address, e-mail and phone number;
  • Provide a statement that indicates the consultant has been hired by your institution to perform compensation studies and that they are authorized to see your institution’s salary data;
  • Provide the names of the surveys the consultant has access to view.

What surveys has my institution ordered this year?

If you do not know what surveys your institution has purchased, contact our research department via e-mail at research@cupahr.org.

I just placed my survey order online. How do I receive the results now?

After placing your order online, you will receive an e-mail within 24-48 hours with your Surveys Online login and password. You will log in to the Surveys Online website and click on Downloads to download the PDF report you purchased. If you ordered DataOnDemand, you will click on the DataOnDemand tab to create your own comparison group and run your own reports.

Surveys Participation

How can my institution participate in your surveys?

To participate in our surveys, complete our participation interest form.

Is there a cost to participate in your surveys?

There is no cost to participate in our surveys. There is a cost to purchase the survey results, but we do not charge for participation.

What are the survey worksheets?

The survey worksheets are simply blank worksheets of what you will see online so you can completely gather all data before entering it into Surveys Online.

I finished my survey, why do you keep e-mailing me to complete it?

If you have finished your survey but continue to receive e-mails from us to complete your survey, you have not checked the box that says “My institution has completed this survey.”

Until this box is checked, you will continue to receive e-mails. To check the box, log in to Surveys Online with your username and password, click on Survey Menu on the Surveys tab, click Go next to the survey in question and check the completed box. Your survey data will now be transmitted to us and your survey is officially completed.

How can I find out if my institution participated in a particular survey?

You can view the participants for each survey in the Survey Results/Respondents section of our website.

Surveys Online

How can I update my personal information?

If you’ve changed institutions or if your name, title, e-mail address or contact numbers are incorrect, follow these steps:

  • Log in to Surveys Online.
  • Click on the Home tab on the top menu bar.
  • Click “Update your contact information”
  • The link opens a pre-populated e-mail you can complete and then click send.

How can I contact the CUPA-HR research staff?

To contact the research staff, please e-mail research@cupahr.org or you may contact us directly:

*Please remember that there are many of you and only three of us, thus e-mail is the preferred contact method.

Who is my institution’s key representative?

If you do not know the name of your institution’s key representative for CUPA-HR membership, contact our member service team toll free at 877-287-2474 or via e-mail at memberservice@cupahr.org.

The key representative’s duties include selecting the complimentary survey each year for your institution. They are also included on the distribution list to receive the free survey report PDF. The free survey report PDF is a benefit of membership in CUPA-HR.

How do I update the contact(s) to complete surveys for my institution?

If you are no longer the contact to complete a survey for your institution or if your institution’s contacts have changed, complete our contact change form.

DataOnDemand (DOD)

What is DataOnDemand?

Visit our DataOnDemand page for a detailed description of DataOnDemand, including User’s Guide and slideshow.

Can I select DataOnDemand as my free member survey?

No. DataOnDemand is never free. DataOnDemand is a subscription data service. Prices range from $530 to $1060, depending on membership and survey participation. DOD is available for purchase to all higher education institutions, regardless of survey participation. Nonparticipants pay the highest cost.

What is a comparison group?

Comparison Groups are defined sets of institutions used for benchmarking purposes. They allow you to compare aggregate results of a group to your own school. Comparison groups can be created based on a set of peer institutions, aspirant institutions or institutions matching certain criteria that you specify such as operating budget, enrollment, faculty size, affiliation, geographical location or Carnegie Classification. Every comparison group you create and use must differ from all your other comparison groups by a minimum of three institutions. This is true even for groups you have created, used and then deleted. Deleting a used group removes it from your desktop but not from SurveysOnLine.

For which surveys can I purchase DOD?

DOD is available for the following surveys:

  • Administrative Survey — This survey collects salary and demographic data for selected administrative positions in colleges and universities. In general, positions at or above the director level are reported in this survey. Data are currently collected for 284 positions from colleges and universities nationwide and asks for institution-specific and position-specific data.
  • Mid-Level Survey — This survey collects salary and demographic data for selected mid-level administrative positions in colleges and universities. In general, positions below the director level are reported in this survey. Data are currently collected on 214 positions from colleges and universities nationwide and asks for institution-specific and position-specific data.
  • National Faculty Survey — This survey collects salary data for full-time faculty at four-year private and public institutions nationwide by discipline and rank. Institutions can report salaries by rank in any of 345 four-digit CIP codes defined by the U.S. Department of Education. The survey collects both institution-specific and discipline-specific data.
  • Two-Year Faculty Survey — This survey collects salary data for faculty serving at two-year institutions. The survey supports the diversity of this environment by providing four types of pay structures in which salaries are reported: level of education, rank, discipline, and discipline and rank. CUPA-HR first conducted this survey in 2002.
  • Benefits Survey — This survey collects data on the most representative health care and non-health care benefits offered to faculty and staff employed in a cross-section of the nation’s colleges and universities. Health care data is collected annually and non-health care data every two years. The latter includes basic life insurance, short- and long-term disability, paid time-off, tuition assistance and retirement benefits. Purchase of the Benefits DOD also includes the Benefits Report.
  • HR Benchmarking and Workforce Planning Survey — Developed at the request of our members, this survey collects data that allows an institution’s HR Department to compare its structure, size, responsibilities and performance to that of HR departments at other colleges and universities. As part of the survey, data are also collected about each institution’s workforce, including turnover rate, hiring rate, cost of searches and training.
  • Executive Total Compensation Survey — This survey collects data on all compensation and reportable benefits received by incumbents of 18 selected college and university executive positions for the 2010 calendar year. Demographic data will also be collected as well as information on employment conditions and types of deferred compensation/retirement plans in place.

Click on the survey title above to see position descriptions for the salary surveys.

Who can order DataOnDemand?

DOD is available to all higher education institutions ONLY. Due to the sensitive and confidential nature of salary data, we reserve the right to confirm authorization to purchase DOD and to view employee data with your HR organization. Users must be authorized by their institution’s HR department to view the salary information.

If you are a consultant you cannot directly order DOD or Special Studies. You will need to ask the institution you are working for to place the order. For DOD orders, the institution must list you as one of the individuals to be given access. DOD access is limited to a maximum of two consultants.

How much does DOD cost?

DOD is purchased for each survey and the price is based on CUPA-HR membership and participation in a given survey. The cost for members who participate is $530; non-members who participate pay $795; non-participants, regardless of membership, pay $1060. Quantity discounts and report+DOD packages are available. For complete pricing, see the order form at http://www.cupahr.org/surveys/order.asp.

How do I order DOD?

How many people at my campus location can have access to DOD?

Up to five additional people located at your campus location can have access to DOD. There is no charge for additional users. Each person will receive his or her own user name and password to DOD. Additional users will be able to see your institutional salary information (if you participated in the survey) unless you check on the order that they are NOT authorized to see the salary data.

When does DOD open and when does my subscription expire?

DOD opens each year on the first Tuesday in February. Your subscription is active from the date of purchase until January 31 of the following year. For example, if you purchase DOD in June, your subscription will expire on January 31. If you purchase DOD on January 21, your subscription will expire in 10 days on January 31. The cost of a DOD subscription is not pro-rated.

What is the difference between the survey report and the survey DOD?

The survey reports provide an easy-to-read, national-level summary of each survey, including the executive summary, supporting data tables, list of responding institutions, sample of the survey questionnaire, position descriptions and comparison worksheets. All of the salary surveys (Ad Comp, Mid-Level, National Faculty and Two-Year Faculty) also provide data on pay practices.

DOD is a hands-on application that gives institutions and specified users direct access to survey data. DOD users create their own comparison groups to narrow the institutions they wish to view in aggregate and can then conduct their own analyses any time they want and as often as they want.

Is DOD the complimentary product I receive as my member benefit?

No, DOD is never complimentary. It must be purchased for each survey for which you wish to generate custom reports. As a member of CUPA-HR, the Key Representative selects a national survey PDF report to receive at no charge as your member benefit.

Is there a DOD user’s guide?

Yes. The user’s guide is located at this link:
http://www.cupahr.org/surveys/files/DOD_Users_Manual.pdf

What types of reports can I generate with DOD?

Administrative Reports:

  • Multi-Position Report
  • Trend Report (Multi-Position)
  • Single Position Report
  • Ordinal Rank Report
  • Multi-Position Demographic Report

Mid-Level Reports:

  • Multi-Position Report
  • Trend Report (Multi-Position)
  • Single Position Report
  • Ordinal Rank Report
  • Pay Scale Report

National Faculty Reports:

  • Multi-Discipline Report
  • Single Discipline Report
  • Ordinal Rank Report
  • Aggregate Report
  • 2-Digit Index Report
  • 4-Digit Index Report
  • 6-Digit Multi-Discipline Report
  • Researchers Report

Two-Year Faculty Reports:

  • Salary by Level of Education
  • Salary by Faculty Rank
  • Salary by Discipline
  • Salary by Pay Structure

Executive Total Compensation Reports:

  • ETC Multi-Position Report
  • ETC Single Position Report

HR Benchmarking & Workforce Planning Reports:

  • HR Benchmarking Summary 2010+
  • HR Benchmarking Summary (pre-2010)

Benefits: Health Care Programs Reports:

  • Benefits Health Care Basics 1
  • Benefits Health Care Basics 2
  • Benefits PPO 1
  • Benefits PPO 2
  • Benefits HMO 1
  • Benefits HMO 2
  • Benefits POS 1
  • Benefits POS 2
  • Benefits CDH 1
  • Benefits CDH 2
  • Benefits Drugs
  • Benefits Dental

Benefits: Non-Health Care Programs Reports:

  • Non-Health Care Basics
  • Life Insurance
  • Short- & Long-Term Disability
  • Paid Time Off
  • Tuition Benefits
  • Retirement Plans

Do you have descriptions of the reports I can run in DOD?

General

  • DataOnDemand reports provide both un-weighted and weighted salary data; un-weighted data is the default and weighted data is a user selected option. Un-weighted data more precisely reflects what institutions are paying in that the average or median salary for a position is included only once for each participant school. Weighted data, in contrast, is more an indicator of what incumbents are earning in that the average or median salary for a position is included once for each incumbent, thereby giving more weight to salaries paid by institutions with large numbers of incumbents.
  • To comply with Department of Justice (DOJ) Safe Harbor Guidelines salary data are reported only for positions having at least five responding institutions.
  • Also to comply with DOJ Safe Harbor Guidelines, the weighted data option provides salary data only for positions or faculty discipline ranks with five or more responding institutions and in which all responding institutions comprise 25.0% or less of the incumbents. If a position or discipline rank has at least five responding institutions but one institution represents more than 25% of the incumbents, salary data is not reported. To read a summary of the Safe Harbor Guidelines, go to http://www.ftc.gov/reports/hlth3s.htm#6 and select Statement 6. The output format for DOD reports is HTML (Standard Web Page), PDF or Excel Spreadsheet. If you choose Excel, you automatically get data for all positions; there is not a position selection option.

Multi-Position Report: Administrative Comp and Mid-Level Surveys

  • The Multi-Position Report provides average, median, minimum and maximum salary data for all positions reported by your institution (default), for all positions covered in the survey, or for self-selected positions. You may also select to have additional percentiles displayed. There are two options: 20, 25, 33, 40, 50, 60, 67, 75, 80 or 10, 20, 30, 40, 50, 60, 70, 80, 90. The report highlights all ranks at your institution that are more than 150% of the comparison group median or less than 75% of the median. If you wish, you may change these parameter values. On the selection screen, choose your comparison group, survey year and whether you wish to run un-weighted or weighted statistics; the default is un-weighted. When you have completed your selections for the report, simply hit the “Go To Report” button. Output format: HTML, PDF or Excel.

Single Position Report: Administrative Comp and Mid-Level Surveys

  • The Single Position Report provides average, median, minimum and maximum salary for one position, N of incumbents, N of institutions, your institution’s salaries as a percentage of the comparison group’s and salary percentile ranks 20, 25, 40, 60, 75, 80. The Administrative Compensation Report also gives you the option of reporting salaries on the basis of gender, minority status, years of service and hiring source (for single incumbent positions). Similarly, the Mid-Level Report gives you the option of reporting salaries on the basis of FLSA Status: Exempt, Non-Exempt or Both. On the selection screen choose your comparison group, survey year, and the Characteristics of Comparison Group Incumbents you want (if any). The report can be produced using un-weighted or weighted data. Output format: HTML.

Ordinal Rank Report: Administrative Comp, Mid-Level, and Faculty Surveys

  • The Ordinal Rank Report provides an anonymous listing of individual salaries by institution and the un-weighted or weighted average salary by position. If your institution is included in the comparison group you select, and if you are allowed to see confidential data of your own institution, your institution’s value will be flagged. Output format: HTML, PDF or Excel.

Trend Report: Administrative Comp and Mid-Level Surveys

  • The Trend Report allows you to see the percentage change in your salaries by position from a prior year to a second year (e.g. the current year) and comparable percentage change statistics for a selected set of peer institutions. The report shows the percentage change in the average, median, minimum and maximum salary for all positions, N of incumbents and % change in your institution’s salaries as a percentage of your comparison group’s percent change. You may also select to have additional percentiles displayed. There are two options: 20, 25, 33, 40, 50, 60, 67, 75, 80 or 10, 20, 30, 40, 50, 60, 70, 80, 90. Report can be created using un-weighted or weighted data. Output format: HTML, PDF or Excel.

Multi-Position Demographic Report: Administrative Comp Survey

  • The Multi-Position Demographic Report provides salary data by minority/non-minority status, gender and hiring source (internal vs. external). For single incumbent positions only, average, median, minimum and maximum salary is reported, N of incumbents, N of institutions, your institution’s salaries as a percentage of the comparison group’s and salary percentile ranks 20, 25, 33, 40, 60, 67, 75, 80 or 10, 20, 30, 40, 60, 70, 80, 90. Output format: HTML, PDF or Excel.

Pay Scale Report: Mid-Level Survey

  • The Pay Scale Report provides salary rate structure data (mean or median) for each position (minimum, mid-point and maximum) and N of institutions. Output format: HTML, PDF or Excel.

Faculty Multi-Discipline Report

  • The Faculty Multi-Discipline Report provides average, median, minimum and maximum salary by rank for each 4-digit CIP code discipline, N of incumbents, N of institutions and your institution’s salaries as a percentage of the comparison group’s. You may also select to have additional percentiles displayed. There are two options: 20, 25, 33, 40, 50, 60, 67, 75, 80 or 10, 20, 30, 40, 50, 60, 70, 80, 90. The report highlights ranks at your institution that are more than 150% of the comparison group median or less than 75% of the median. If you wish, you may change these parameter values. The report automatically selects the disciplines for which your institution has reported data. Alternatively, you may select All Positions or No Positions. If you select No Positions, you must then select disciplines manually by checking the corresponding boxes, and then click the “Update Selection” button in order for your changes to take place. When you are ready to run the report, simply hit the “Go To Report” button. This report can be run one rank at a time or for all ranks at once. If you have selected a large comparison group and all or a large number of disciplines, the report may take a long time to run. Report can be produced using un-weighted or weighted data. Output format: HTML, PDF or Excel.

Faculty Single Discipline Report

  • The Single Discipline Report provides average, median, lowest and highest of reported low and high salaries by rank for one discipline, N of incumbents, N of institutions and your institution’s salaries as a percentage of the comparison group’s salaries. Report can be produced using un-weighted or weighted data. Output format: HTML or PDF.

Faculty Aggregate Report

  • The Aggregate Report provides a rollup of 4-digit CIP Code data to the 2-digit level. Report shows average, median, minimum and maximum salary by rank for each 2-digit CIP code discipline, your institution’s salaries as a percentage of the comparison group’s and salary percentile ranks 20, 25, 33, 40, 60, 67, 75, 80 or 10, 20, 30, 40, 60, 70, 80, 90. Report includes all 4-digit CIPS, even those with fewer than five responding institutions. Report can be produced using un-weighted or weighted data. Output format: HTML, Excel or PDF.

Faculty Index Reports for 2-Digit and 4-Digit CIP Codes

  • Institutions often want to know how their faculty salaries compare overall or for specific disciplines to those of selected peers. The problem with a direct comparison is that the distribution of faculty by discipline and rank is unlikely to be the same across institutions. For example, if 40% of the faculty overall or in a specific discipline at one institution are full professors, but on average in the comparison group only 20% are full professors, a direct comparison of average salaries is likely to be very misleading.
  • The 2-Digit and 4-Digit Faculty Index Reports overcome this problem by calculating overall and discipline specific salary statistics for your comparison group based on the distribution of faculty at your institution. Standardizing the distribution provides more of an “apples-to-apples” comparison and allows you to see how your average salaries compare to those of your peers if they had the identical distribution of faculty by discipline and rank.
  • Average and median salary and N of incumbents by rank is reported for all disciplines combined and for each discipline rank; your institution’s salaries as a percentage of the comparison group’s is also reported.
  • The report highlights ranks at your institution that are more than 150% of the comparison group median or less than 75% of the median. If you wish, you may change these parameter values. Report can be produced using un-weighted or weighted data. Output format: HTML.

Researchers Report: Faculty Survey

  • The Researchers Report provides average, median, minimum and maximum salary data for faculty researchers by discipline, N of incumbents, N of institutions, your institution’s salaries as a percentage of the comparison group’s and salary percentile ranks 20, 25, 33, 40, 60, 67, 75, 80 or 10, 20, 30, 40, 60, 70, 80, 90. The report highlights all ranks at your institution that are more than 150% of the comparison group median or less than 75% of the median. If you wish, you may change these parameter values. Report can be produced using un-weighted or weighted data. Output format: HTML, Excel or PDF.

Two-Year Colleges: Faculty Salary by Education Level

  • Provides un-weighted and weighted salary data by level of education. For each level, mean (average), median, minimum and maximum, 25th, 50th and 75th percentile salary information are provided. Pay scale structure data are also provided as well as salary data for union and non-union faculty. Output format: HTML or PDF.

Two-Year Colleges: Faculty Salary by Rank

  • Provides un-weighted and weighted salary data by rank (professor, associate professor, assistant professor, instructor and lecturer). For each rank, mean (average), median, minimum and maximum, 25th, 50th and 75th percentile salary information are provided. Pay scale structure data are also provided as well as salary data for union and non-union faculty. Output format: HTML or PDF.

Two-Year Colleges: Faculty Salary by Discipline — Unranked Option

  • Provides un-weighted and weighted salary data by academic discipline. For each discipline, mean (average), median, minimum and maximum salary information are provided. Output format: HTML or PDF.

Two-Year Colleges: Faculty Salary by Discipline — Ranked Option

  • Provides un-weighted and weighted salary data by academic discipline. For each discipline rank, mean (average), median, minimum and maximum salary information are provided. Output format: HTML or PDF.

What is the difference between weighted and unweighted data?

DataOnDemand reports provide both un-weighted and weighted salary data; un-weighted data is the default and weighted data is a user-selected option. Un-weighted data more precisely reflects what institutions are paying in that the average or median salary for a position is included only once for each participant school. Weighted data, in contrast, is more an indicator of what incumbents are earning in that the average or median salary for a position is included once for each incumbent, thereby giving more weight to salaries paid by institutions with large numbers of incumbents.

What are the Department of Justice (DOJ) Safe Harbor Guidelines?

Also to comply with DOJ Safe Harbor Guidelines the weighted data option provides salary data only for positions or faculty discipline ranks with 5 or more responding institutions and in which all responding institutions comprise 25.0% or less of the incumbents. If a position or discipline rank has at least 5 responding institutions but one institution represents more than 25% of the incumbents, salary data is not reported. To read a summary of the Safe Harbor Guidelines go to http://www.ftc.gov/reports/hlth3s.htm#6 and select Statement 6.