Agenda
| Sunday, March 15, 2009 | |
| 5:00-6:00 p.m. | Welcome Reception |
| Monday, March 16, 2009 | |
| 8:30-8:45 a.m. | Introductory Remarks: Andy Brantley and Kirk Beyer |
| 8:45-10:15 a.m. | Keynote Speaker: Dr. John Fleming Human Sigma: Managing the Employee-Customer Encounter |
| 10:15-10:45 a.m. | Break |
| 10:45-11:45 a.m. | Panel Discussion |
| 11:45 a.m.-1:30 p.m. | Networking Lunch |
| 1:30-3:00 p.m. | Keynote Speaker: Dr. Annie McKee Becoming a Resonant Leader |
| 3:00-3:30 p.m. | Break |
| 3:30-5:00 p.m. | Panel Discussion |
| Evening Activities on Own | |
| Tuesday, March 17, 2009 | |
| 8:30-10:30 a.m. | Keynote Speaker: Dr. Gardner Campbell The Web and the Ivy: Technological Transformation in 21st-Century Higher Education |
| 10:30-10:45 a.m. | Break |
| 10:45 a.m.-Noon | Panel Discussion |
| Noon | Departures |